Refund Policy

Subscriptions bought through Google Play or the App Store are billed by Google or Apple, and refund requests are handled by them under their own refund policies (Google Play: request a refund; App Store: reportaproblem.apple.com). We cannot issue refunds for those purchases ourselves.

Older subscriptions paid through PayHere are non-refundable. Once such a payment is completed, we do not offer refunds, credits, or pro-rated returns, including for unused time, a change of mind, or cancellation before the plan period ends.

What you are paying for

A subscription gives your account access to the Core Trading Bot apps for iOS and Android for the period you selected. The subscription belongs to your Core Trading Bot account: sign in with the same account on any of your devices to use it.

Please review before paying

• Check the plan, price and currency shown by Google Play or the App Store. The total is charged exactly as displayed.
• The app supports exchange demo (testnet) accounts on Binance and Bybit, so you can see how it works without risking real money.
• Trading involves risk. Trading results, profits or losses are not grounds for a refund.

Cancelling

Cancel in Google Play (Payments & subscriptions → Subscriptions) or on iPhone (Settings → Apple ID → Subscriptions); older PayHere subscriptions from Account → Settings in your dashboard. Cancelling stops future renewal charges only; access continues until the end of the period you already paid for. To avoid being charged for the next period, cancel before the renewal date.

Duplicate or erroneous charges

If you were charged more than once for the same order because of a technical error, contact us with your order details. Confirmed duplicate charges will be corrected, since they are not a valid purchase.

Contact

Questions about a payment: imeshakithmina62@gmail.com.